F.A.Q.s

What Shipping Methods Are Available?

We offer a $6 flat rate shipping or free shipping for orders $75 or more within the United States. All orders come with tracking.

APO, AE, AA: $13

  • Does not qualify for free shipping

Canada: $13

  • Customers are responsible for any VAT or fees

United Kingdom: $15

  • Customers are responsible for any VAT or fees
How Long Will It Take To Get My Package?

Orders are typically shipped within 2 business days.  Shipping times vary depending on destination.

How Do I Track My Order?

All orders come with tracking. Once an order has shipped, a tracking # will be sent to the email provided at checkout. Tracking information may take up to 24hrs to appear.

Do You Ship Internationally?

At this time, we only ship to the US, Canada and the UK. We do have future plans to expand to other countries.

Canada: $13

  • Customers are responsible for any VAT or fees

United Kingdom: $15

  • Customers are responsible for any VAT or fees
What Is Your Return Policy?

We accept returns of unused and unworn clothing and jewelry with original tags/packaging in place within 15 days of receipt of your order. Shipping is nonrefundable unless an item was received damaged. If we receive a return and the item has been worn or damaged after it was received, we can’t provide a refund and the item may be returned to the customer. We do not accept returns on any bath and body products. 

All returns must ship with tracking.

For return authorization, please send an email with your order # and reason for return to sales@shopladywolf.com